terms and conditions

Terms & Conditions

Last Updated: August 2026

Welcome to OMBRÉA. By accessing our website or placing an order with us, you agree to these Terms & Conditions.

Orders

All orders are subject to availability and confirmation.

Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.

OMBRÉA reserves the right to cancel or refuse an order where necessary, including in cases of suspected fraud, incorrect pricing, unavailable products, or payment issues.

Prices & Payments

All prices displayed on our website are shown in the applicable currency at checkout.

Payment must be successfully completed before an order is processed unless another payment method is specifically offered.

Prices, promotions, and product availability may change without prior notice.

Delivery

Orders within the الإمارات العربية المتحدة are generally delivered within 2–4 working days after confirmation and processing.

Delivery times are estimates and may be affected by public holidays, high-demand periods, courier delays, or circumstances outside our control.

Returns, Refunds & Exchanges

OMBRÉA does not offer returns, refunds, or exchanges for change of mind or personal fragrance preference.

If a product arrives damaged, defective, or does not match your confirmed order, please contact us as soon as possible so our team can review and resolve the issue.

Product Information

We aim to present product descriptions, images, colors, and other information as accurately as possible.

However, slight differences may occur due to photography, screen settings, packaging updates, or production variations.

Fragrance performance and perception may also vary from person to person.

Website Use

You agree not to misuse the OMBRÉA website or attempt to interfere with its operation, security, content, or services.

All website content, including branding, text, graphics, images, logos, and designs, belongs to OMBRÉA or is used with appropriate authorization and may not be copied or used without permission.

Limitation of Liability

To the extent permitted by applicable law, OMBRÉA will not be responsible for indirect or consequential losses resulting from use of the website, delivery delays, or circumstances outside our reasonable control.

Nothing in these Terms is intended to limit rights that cannot legally be excluded under applicable UAE law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Changes to These Terms

OMBRÉA may update these Terms & Conditions from time to time. The latest version published on the website will apply.

Governing Law

These Terms & Conditions are governed by the applicable laws of the الإمارات العربية المتحدة.

For any questions regarding these Terms & Conditions, please contact:

OMBRÉA
الإمارات العربية المتحدة

WhatsApp: +971 58 626 0585
Email: ombrea.ae@outlook.com
Contact Page: https://ombrea.ae/contact-us