Delivery Policy

Last Updated: August 2026

OMBRÉA aims to prepare and deliver every order carefully and efficiently.

Delivery Time

Orders within the United Arab Emirates are generally delivered within:

2–4 working days

Delivery times begin after your order has been successfully confirmed and processed.

Please note that delivery may occasionally take longer during public holidays, high-demand periods, promotional campaigns, or due to circumstances outside our control.

Order Information

Customers are responsible for providing accurate delivery information, including:

Full name
Mobile number
Complete delivery address
Emirate and area

Incorrect or incomplete information may cause delivery delays.

Delivery Updates

We may contact you by phone, WhatsApp, email, or through the delivery company regarding your order or delivery.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact us with your order number so our team can assist you.

Damaged or Incorrect Orders

If your order arrives damaged or does not match what you ordered, please contact us as soon as possible so we can review the issue and arrange an appropriate solution.

OMBRÉA
United Arab Emirates

WhatsApp: +971 58 626 0585
Email: ombrea.ae@outlook.com
Contact Page: https://ombrea.ae/contact-us